Email Confirmation Guide for User Registration

Make new Listivo users verify their email address before their account works, then control the wording of the confirmation email, the slug in its link, and where that link sends them.

2 minute read

Turn email confirmation on

You can turn on email confirmation in the Listivo Panel > User Panel > User > Email Confirmation by enabling the checkbox as shown below.

Listivo Panel, User Panel screen with the User tab open and the Email Confirmation checkbox "Require new users to verify account via email" ticked

What your users see

Now, when your users register, they will see the following popup after they provide their account details.

They will also receive this kind of email.

Confirmation email opened in Gmail, reading "Thank you for registration! Please confirm your email by clicking this link" above a long confirmation URL, signed "Best wishes, CEO"

Customize the confirmation email

You can customize the email your users will get in the Listivo Panel > Notifications > System Messages.

Notifications screen with the System Messages tab open, showing the Confirmation Email section with a Title field set to "Confirm your e-mail" and a Message field containing the {confirmationLink} variable — The Message field lists the variables you can use, such as {userDisplayName} and {confirmationLink}.

Change the /email-confirmation/ slug

You can customize the /email-confirmation/ part of the link in the Listivo Panel > Translate/Rename > Slugs.

Translate & Rename screen with the Slugs tab selected, listing slug fields such as listing, listings and pagination

Then scroll down.

Slug list scrolled down, with the email-confirmation row highlighted between set-phone and name-asc, its field holding the value email-confirmation

Choose where the link sends users

When your users click the link, they will be redirected to the panel. You can change the redirect location in the Listivo Panel > User Panel > Redirects.

User Panel screen with the Redirects tab open, showing After registration, After login, After social registration and After social login all set to My Ads

Important information

The confirmation link cannot be rebuilt

It is currently a pure URL, and only the email-confirmation part of it can be changed.

If you do not receive the email or the email goes to spam, you have a general hosting problem related to sending emails by WordPress (not just Listivo). Please check this article on how to solve it: How to prevent emails go to SPAM folder? How to use SMTP?
If you need to edit the email template, you will need to rebuild the HTML file: /wp-content/themes/listivo/templates/mail/base.php. Add your own HTML/CSS code there and move this file to the child theme: Utilizing a child theme: modifying PHP, CSS, JS files while maintaining future update compatibility

Ask the people who build Listivo

We answer by email from support@tangiblewp.com. With Premium Support, we also fix your site when something breaks.

Send us a message What Premium Support covers

We can also run your site for you, or build a new one.

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